Carbon Killerz ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it and what rights you have under UK GDPR and the Data Protection Act 2018. We are the data controller for the personal information described below.
Questions about this policy can be directed to AJ at 07388 808861 or via the contact form at www.carbonkillerz.co.uk.
We may collect the following categories of personal information:
We do not collect special-category data (such as health, ethnicity, religion or political opinions).
We collect information when you:
| Purpose | Legal basis (UK GDPR Art. 6) |
|---|---|
| Responding to your enquiry and providing a quote | Art. 6(1)(b) — necessary to perform a contract / take pre-contractual steps |
| Carrying out and invoicing for booked services | Art. 6(1)(b) — performance of contract |
| Sending a booking confirmation or job receipt | Art. 6(1)(b) — performance of contract |
| Keeping financial and job records | Art. 6(1)(c) — legal obligation (HMRC record-keeping) |
| Improving our website and services | Art. 6(1)(f) — legitimate interests |
| Resolving complaints or disputes | Art. 6(1)(f) — legitimate interests |
We do not sell your personal data. We share it only where necessary, and only with:
| Data type | Retention period |
|---|---|
| Enquiries that did not lead to a booking | 12 months |
| Customer job and invoicing records | 6 years (HMRC requirement) |
| Email correspondence | 3 years |
After these periods, data is securely deleted or anonymised.
You have the right to:
To exercise any of these rights, contact AJ on 07388 808861. We will respond within one calendar month.
Our website uses Vercel Analytics, which is cookieless and collects only anonymised, aggregated data (page views, device type, country). No personal identifiers are stored or shared.
We do not use third-party advertising cookies, tracking pixels, Google Ads remarketing tags or behavioural-profiling cookies.
Your data is processed primarily within the UK and EEA. Our service providers Vercel and Resend may process data on servers in the United States; both operate under UK GDPR-compliant Standard Contractual Clauses that provide equivalent protections.
Our services are intended for adults only. We do not knowingly collect personal data from anyone under the age of 13. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
If you are unhappy with how we have handled your personal data, please contact us in the first instance so we can try to resolve the matter. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the current version was published. The latest version is always available at www.carbonkillerz.co.uk/privacy-policy.